Precinct Agent Info
The FAQ page includes an archive of many frequently asked questions about Agent Jonny Utah and related technology.
Microsoft Lync Help
The Microsoft Lync page contains information on how to use install, setup and use Microsoft Lync. You will also find information on where you can obtain additional help if you should need it.
The Disable Firewalls page contains instructions to turn off commonly used firewall software prior to connecting a machine to Agent Jonny Utah.
The SOP page contains links to Geek Squad SOP documents and Processes that Agent Jonny Utah uses to complete his work.
Agent Jonny Utah (AJU) Training Guide
This links to the AJU Precinct Training Guide. Its everything your Precinct needs to know to get up and running on AJU!
View Live Queue Update Guide
Check out our new View Live Queue page. If you aren’t sure what the new changes are all about, refer to this document.